About
Define & Align with Amy is a Minnesota-based business operations consultancy specializing in guiding small and midsize businesses through challenging transitional phases. With decades of experience helping clients ranging from family-owned small businesses to corporate America, founder Amy Gleason helps you define, streamline, and document your processes, ensuring maximum efficiency and a solid foundation for growth and change. The result is a smooth transition for your business and a seamless experience for your clients and
customers. Amy offers change management consulting, operations audits, process improvement, leadership development, team workshops, and more.
Specialty
Customer Experience Operations Strategies • Operational Program DevelopmentxChange Management Coaching • Process Improvement • Sales Enablement Strategies • Fractional Operations Management